Polly's 10 commandments
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Polly will be:
Here for anyone who identifies as a woman or girl, ages 13+.
100% confidential and anonymous.
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Free to call from any phone (and calls will never show up on bills).
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Opening times when we launch will be noon till 4pm, Monday to Wednesday. We'll then focus on expanding days and capacity.
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Judgement-free and caller-led.
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Staffed only by women, trained professionals.
A place where no one is turned away. Men will be encouraged to use other helplines in future.
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Able to transfer callers directly to a specialist service across the UK.
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Robust and transparent in its policies to ensure appropriate safeguarding.
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Ethical and ensures confidentiality is only broken in extreme circumstances if there is imminent danger to the caller or others.
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